Mayan Beach Garden / Mayan Del Playa Jardin

CABANAS & ROOMS
BEACHFRONT HOMES
SERVICES

Securing a Reservation:

We require a credit card guarantee or a minimum 50% deposit to secure your reservation (if you need another payment schedule, please let us know). The remaining 50% is due on or before the time of your arrival. For reservations made within 30 days of the date, you may use your credit card to secure the reservation in our on-line booking system.
Make Reservations

Special Holiday Season instructions: If booking during the High Holiday season (Dec. 20 - Jan. 5th) 100% prepayment is required 90 days before arrival.

(NOTE: while we have a phone in our office, the best way to contact us is via internet e-mail. If you want to speak to a live person, we can arrange a time to talk - this is the best way as certain times the connection is not the best. E-mail us or contact at Mayan Beach Garden Booking

There are several methods to secure your reservation at Mayan Beach Garden Hotel B&B:

  1. Check in US dollars mailed to a US address: (contact us for the address and to put a temporary hold on the cabana). or if you have difficulty, reach us at Mayan Beach Garden Booking
    NOTE: we cannot accept checks on the beach as Mexican banks will not accept them. Any amount remaining must be paid in USD cash or Pesos in the equivalent amount at the time of your arrival.

  2. PayPal. PayPal PayPal is the same system used by eBay. It works as follows: Either pay directly using Info@mayanbeachgarden.com or contact us and we will send you a bill via PayPal e-mail. You follow the instructions to pay. We can accept both US and international funds via this method. Your credit card information is secure using this method.
    NOTE: We have intermitent internet outages so we cannot guarantee that we will have Internet access on the beach, which is the only way that we can accept paypal payments. For that reason, we would prefer that you arrive ready to pay with Pesos or USD cash or prepay your entire room and meal package using PayPal or credit card before you come. Thanks.

  3. Credit card : we accept most major credit cards. You can enter your credit card in our on-line booking system or call in the information to us.
    Visa MasterCard American Express Discover

    Mobile: (52) 1-983-130-8658
    VoIP number in US: 206-905-9665
  4. Bank Wire/Transfer Bank transfer or echeck or Western Union Wire. If this is the method you choose to use, we can provide bank wiring instructions to a Mexican bank in both pesos or dollars. .
If paying by check, once you have let us know that you want to put a hold on the room, we will hold the reservation for 7 days awaiting the arrival of the check. If paying by PayPal, we will hold the reservation for 48 hours.

Cancellation policy

You may cancel your reservation and receive a refund less a $100 non refundable booking fee. Any fees or charges will be applied to a future reservation.

  • Up to 60 days prior to your arrival receive 100% less booking fee
  • up to 30 days receive 75% less booking fee
  • after 30 days, no refund
  • Up to 90 days prior to holidays receive 50% refund. Holidays are defined as Christmas, New Years, Thanksgiving and Semana Santos (Easter week)
  • Any amount not refunded may be applied to a future reservation, including the booking fee.

TRAVEL INSURANCE- FOR YOUR PROTECTION!

We urge you to take out adequate insurance coverage to protect your vacation investment against cancellation due to illness, flight cancellations, etc. In the event of becoming ill during your vacation, or having to cut your vacation short, all hospital and medical expenses are your responsibility and you shall not be entitled to any refund either total or partial. Mayan Beach Garden and its employees are not responsible for, or liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond Mayan Beach Garden or a supplier's reasonable control, including but not limited to acts of God, flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or other weather conditions.

WEATHER
There are no refunds due to bad weather or hurricanes; including any inconvenience or complication caused by a hurricane's direct hit, near miss, or significant threat of a hurricane strike. Hurricanes are by nature unpredictable and an act of God. Clients are encouraged to purchase travel insurance to protect their vacation investment.

You can purchase travel insurance at the following (this site compares 17 different companies and gives you a best price:

Insure my Trip.com

Privacy Policy

Mayan Beach Garden protects your privacy, your email, contact information and any information we might receive from you. No personal information will be sold or passed on to others without your permission. Occasionally Mayan Beach Garden will contact clients to offer special promotions and news about Mayan Beach Garden that pertains exclusively to traveling in the area and specifically offers for and about Mayan Beach Garden and their owners. No other use will be made of any contact information recieved. Names and information will be removed upon request. Contact info@mayanbeachgarden.com for more information.

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VoIP number in US:

206-905-9665

Primary langage is ENGLISH, Secondary language is Spanish

Email us: info@mayanbeachgarden.com

 

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Contact us via e-mail at info@mayanbeachgarden.com or Mayan Beach Garden Booking

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