Securing a Reservation:
We require a
credit card guarantee or a minimum 50% deposit to secure your reservation (if you need another payment schedule, please let us know). The remaining 50%
is due on or before the time of your arrival. For reservations made within 30 days of the date, you may use your credit card to secure the reservation in our on-line booking system.
Holiday Season instructions:
If booking during the High Holiday season (Dec. 20 - Jan. 5th) 100%
prepayment is required 90 days before arrival.
while we have a phone in our office, the best way to contact us is via internet
e-mail. If you want
to speak to a live person, we can arrange a time to talk - this is the best way as certain times the connection is not the best. E-mail
us or contact
Beach Garden Booking
are several methods to secure your reservation at Mayan Beach Garden
Check in US dollars mailed to a US address: (contact
us for the address and to put a temporary hold on the
if you have difficulty, reach us at Mayan
Beach Garden Booking
NOTE: we cannot accept checks on the beach as Mexican banks will
not accept them. Any amount remaining must be paid in USD cash
or Pesos in the equivalent amount at the time of your arrival.
PayPal. PayPal is the same system
used by eBay. It works as follows: Either pay directly using Info@mayanbeachgarden.com or contact
us and we will send you a bill via PayPal e-mail. You follow
the instructions to pay. We can accept
both US and international funds via this method. Your credit card information is secure using this method.
NOTE: We have intermitent internet outages so we cannot guarantee that we will have Internet access on
the beach, which is the only way that we can accept paypal
payments. For that reason, we would prefer that you arrive ready
to pay with Pesos or USD cash or prepay your entire room and meal package
using PayPal or credit card before you come. Thanks.
: we accept most major credit cards. You can enter your credit card in our on-line booking system
or call in the information to us.
VoIP number in US:
Wire/Transfer or Western Union Wire. If this is the method you choose to use,
we can provide bank wiring instructions to a Mexican bank in both pesos or dollars. .
paying by check, once you have let us know that you want to put a
hold on the room, we will hold the reservation for 7 days awaiting
the arrival of the check. If paying by PayPal, we will hold the reservation
for 48 hours.
You may cancel
your reservation and receive a refund less a $100 non refundable
booking fee. Any fees or charges will be applied to a future reservation.
TRAVEL INSURANCE- FOR YOUR PROTECTION!
We urge you to take out adequate insurance coverage to protect
your vacation investment against cancellation due to illness, flight
cancellations, etc. In the event of becoming ill during your vacation,
or having to cut your vacation short, all hospital and medical expenses
are your responsibility and you shall not be entitled to any refund
either total or partial. Mayan Beach Garden and its employees are
not responsible for, or liable for any claims, losses, damages,
costs, expenses, delays or loss of enjoyment, of any nature or kind
whatsoever resulting from events beyond Mayan Beach Garden or a
supplier's reasonable control, including but not limited to acts
of God, flight cancellations or changes, strikes, labor disputes,
lockouts, threats or acts of terrorism, acts of war or declared
war, hurricanes or other weather conditions.
There are no refunds due to bad weather or hurricanes; including
any inconvenience or complication caused by a hurricane's direct
hit, near miss, or significant threat of a hurricane strike. Hurricanes
are by nature unpredictable and an act of God. Clients are encouraged
to purchase travel insurance to protect their vacation investment.
You can purchase travel insurance at the following (this site compares
17 different companies and gives you a best price:
Mayan Beach Garden protects your privacy, your email, contact information and any information we might receive from you. No personal information will be sold or passed on to others without your permission. Occasionally Mayan Beach Garden will contact clients to offer special promotions and news about Mayan Beach Garden that pertains exclusively to traveling in the area and specifically offers for and about Mayan Beach Garden and their owners. No other use will be made of any contact information recieved. Names and information will be removed upon request. Contact email@example.com for more information.
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Primary langage is ENGLISH, Secondary language is Spanish
Email us: firstname.lastname@example.org